Shipping Policy

Thank you for shopping at Cornexe.shop We are committed to delivering your teddy bears and toys safely and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During peak seasons, holidays, or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

Domestic Shipping (India)

5–10 Business Days

International Shipping (If Available)

10–20 Business Days

Delivery times are estimates and may vary due to courier delays, weather conditions, customs processing, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and selected shipping method.
Free shipping promotions may be offered on eligible orders from time to time.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.

You can use the tracking number to monitor the status of your package.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Cornex.shop is not responsible for:

Delays caused by incorrect addresses
Failed deliveries due to incomplete shipping information
Additional shipping fees resulting from address corrections

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery period, please contact our support team.

We will work with the shipping carrier to investigate and assist in resolving the issue.

Damaged Deliveries

If your package arrives damaged:

Take clear photos of the package and product.
Contact us within 48 hours of receiving the order.
Provide your order number and photos for review.

We will assess the issue and arrange a replacement or refund where applicable.

International Orders

For international shipments:

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Cornex.shop is not responsible for delays caused by customs clearance procedures.